Very knowledgeable, personable, and made himself available to answer any questions we had. Without a doubt he made the entire experience very pleasurable. Basil is very on top things and punctual. He will answer any text message or email rather quickly. In the beginning he sent us a bunch of listings and helped to narrow down that list to a handful of places we could see in a single day. His knowledge of the market and experience with negotiation were very useful while we discussed terms. He was very amicable when we had concerns due to our general lack of knowledge of the house buying process. We cannot thank him enough for this help.